Help & Knowledge Base

My license key doesn't work

Wrong operating system

Unless you purchase a universal license key, AirParrot keys are operating-system-specific, meaning they only register the software on the operating system the key was purchased for. If your key is not registering the software, make sure you've purchased a key for the correct operating system.

Wrong version of AirParrot

The original AirParrot and AirParrot 3 require separate license keys. 

AirParrot 2 uses a new style of the license key. This key is much shorter than the original key for AirParrot. These are separate license keys that are purchased independently.

If your license key doesn't fit in the registration box, it's likely you've got a AirParrot key, not an AirParrot 2 key.

The new style of keys follow this format:


Old keys are a very long strings of random characters. These keys often exceed 100 characters.

If you've got an old key, you can still use AirParrot! Please contact our Support team to obtain the download links for AirParrot 1.

You can check out the full feature comparison of AirParrot and AirParrot 2.

AirParrot 2 registration window:

AirParrot 1 registration window:

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