Help & Knowledge Base

Generate and send log files on macOS

Step 1

First, be sure AirParrot 3 is closed.

Step 2

Open Console from Spotlight in the menu bar.


Step 3

Press the "Clear Display" button in Console.

Step 4

Open AirParrot 3 and re-attempt the action you're having trouble with.

Step 5

Return back to the Console and type AirParrot in the Filter field. Copy the lines of logging that are visible.

Step 6

Paste the output of the Console log into a text file (using TextEdit or another text editor application). Attach that log file to a ticket and submit it here to help us better diagnose your issue.

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